On the Importance of Project Management Capabilities for Sustainable Business Process Management

In a recently published study on business process management (BPM) capabilities in the view of digitalization, project was not named as core capability by corresponding Delphi panel. However, earlier (pre-digitalization) research suggests that is key success factor for BPM. This contradiction could have severe impact with regard to sustainability management. article uses qualitative case data discuss potential reasons this and answer question how important contemporary As both traditional agile knowledge employed study, results indicate indeed helpful BPM, especially discrete change. Practitioners should consider when staffing optimization digitalization initiatives. Research develop deeper understanding antecedents sustainable BPM capabilities.